Tim Hortons brings back reusable cups and adds cold drinks

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Tim Hortons, which had discontinued the use of reusable cups during the COVID pandemic, is relaunching the program, offering customers a 10-cent discount for using their own clean, reusable cup, the brand announced Tuesday.

Toronto-based Restaurant Brands International Inc.’s quick-serve division also said customers, for the first time, will be able to order cold beverages in their reusable cups. These include Iced Capps, Cold Brews, Iced Coffees and Iced Lattes, Quencher Drinks, Lemonade and Iced Lemonade, Creamy Chills and Smoothies.

“We have been looking forward to accepting reusable cups in restaurants again and have worked hard with Tim Hortons restaurant owners to ensure we do so in a safe and consistent manner, including with cold beverages,” said Paul Yang, Senior Director of Innovation and Technology at Tim Hortons. sustainability, in a press release.

Starbucks Corp. in March presented plans to move away from disposable cups.

Yang of Tim Hortons added, “In 2019, we reduced our use of single-use cups by serving nearly 15 million hot drink orders in reusable cups. The use of single-use cups is even more important. We know we can do better and we know our customers will be happy to join us in reducing waste.

Select Tims restaurants are also reintroducing in-restaurant tableware that customers will be served with, including cups, plates and cutlery.

Tim Hortons said customers should bring a clean and undamaged reusable cup because team members will not clean guest cups or serve drinks in cups that are cracked or have visible damage. Those ordering from a drive-thru lane should also have a lid for their reusable cup to ensure they can be served safely.

Tim Hortons said that in the future, customers will be able to use the Tims app to order ahead and let the restaurant know they will be bringing their own cup. Team members will pre-prepare the drink with a clean reusable cup in the restaurant, then transfer it to the customer’s cup upon arrival.

Tim’s reusable cups are available for purchase at participating restaurants. A new line of stainless steel cups, tumblers and straws will be available at participating restaurants later this month.

Tim Hortons, founded in 1964, has more than 5,100 restaurants in Canada, the United States and around the world.

Contact Ron Ruggless at [email protected]

Follow him on Twitter: @RonRuggless

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