Thailand’s best food delivery service
As restaurants and bars suffer from the effects of COVID-19, the food delivery industry in Thailand is flourishing. In fact, food orders through online delivery apps in 2020 were over 20 million in Bangkok alone. Thus, it is evident that Thai consumers are increasingly using these services for their meals and products. That is why we have listed the 5 best food delivery services in Thailand as shown below. Each of these platforms works alongside thousands of suppliers, providing the convenience of food delivered right to your door.
The top 5 food delivery services in Thailand
1. Take food
Grab Food is number 1 on our list because of its huge selection and reliability. It has an impressive list of restaurants, with over 20,000 to choose from. These range from street food to restaurants, so meals vary not only in price, but also in cuisines. They offer around 37 food categories from all over the world, including burgers, barbecues, rice bowls, and sushi. Finally, they frequently provide promotional codes and discounts and also have a system of rewards for customers.
In terms of the application itself, it is functional and easy to use. Before even ordering, it will calculate estimated wait times, food prices and delivery costs. In addition, users are in direct contact with the driver as their number is sent to them immediately after ordering. This has its advantages as it provides real-time updates but also gives the ability to change orders.
On the other hand, there is a surcharge for small orders (for example, orders with 1 item). In addition, some restaurants only have Thai menus, especially for street restaurants, which is not the friendliest for non-Thais.
Service coverage: 16 provinces including Bangkok, Pattaya, Phuket, Chiang Mai, Chiang Rai, Ayutthaya, Krabi and Koh Samui.
Delivery from: Varies depending on the restaurant but varies from 10 to 50 baht.
Payment methods: Grabpay Wallet (LINE rabbit pay) and cash on delivery (COD).
Founded in 2012, Foodpanda is an online food delivery service that operates throughout most of Thailand.
Although they offer street food options, the majority of restaurants are more upscale. They offer international cuisines ranging from Thai, American, Chinese to Mediterranean. Additionally, every restaurant on Foodpanda has reviews, giving a useful measure of its quality and services. The menus are also well organized, easy to navigate, and available in Thai and English.
Ordering on the app is easy thanks to the homepage layout that divides restaurants into multiple categories. These include “Hit List Restaurants”, “Trendy on Foodpanda” and “Fast Delivery” to name a few. They even suggest popular dishes in your area and make recommendations based on past purchases. In addition, there is also a “Your Restaurants” section where you can reorder from your favorite restaurants. Best of all, the delivery is pretty fast and free with a minimum purchase of 50 Baht. For those looking to plan ahead, pre-orders are also available for some restaurants.
Foodpanda doesn’t have a lot of faults, but it can be a bit more difficult to contact the delivery driver. It’s especially frustrating if they get lost, especially since contacting customer service can take longer than most other food deliveries (around 20 minutes).
Service coverage: 37 cities across Thailand. These include Bangkok, Pattaya, Phuket, Hua Hin, Chiang Rai, Khon Kaen, Korat and Udon Thani.
Delivery from: Free (with a minimum expenditure of 50 Baht).
Payment methods: Paypal, COD, debit and credit card.
3. Line man food delivery service
Compared to the others, Lineman has the greatest choice overall. They work with around 100,000 restaurants serving savory food, sweet treats, and hot or cold drinks. In fact, users can order from almost any restaurant in Wongnai (the Thai version of Yelp). We especially like that they take orders 24/7 with no distance restrictions. However, this is reflected in the delivery price, which is a bit higher than the others. Nevertheless, customers are kept informed throughout the process, from the moment they hand the food to the driver until the moment it is delivered. While drivers often call with updates, if any issues arise their customer service team is always ready to help.
Delivery times vary by restaurant and most only accept cash, which can be an inconvenience for some. Plus, most of their menus are in Thai, which again isn’t the most expat friendly.
Service coverage: Bangkok, Pattaya, Ayutthaya and Chiang Mai.
Delivery from: The special charge is 10 baht within a radius of 6 kilometers. Normal delivery starts at 55 Baht, with a charge of 9 Baht for each kilometer beyond. Orders placed between 24:00 and 07:00 are billed an additional 100 Baht.
Payment methods: Electronic wallet (Grab Pay Wallet), COD, debit and credit card.
Formerly known as Get, Gojeck is the newest food delivery service on our list. Founded in 2019, they only operate in Bangkok at the moment – a downfall for those outside the city. Ordering with Gojeck is simple and consists of a few basic clicks of securing your meal. They serve a wide range of restaurants, with many local joints that can be found exclusively on their app. However, since they are relatively new, the majority of their menus are in Thai which is unsuitable for English speaking customers.
Similar to Lineman and Grab, they assign a driver to each order and users can reach them on the app throughout the process. Although delivery times vary by restaurant, they aim to complete purchases in 15 to 40 minutes. Moreover, the fees for their services are mainly based on distance and therefore also differ by location. Finally, delivery is limited to a 25 kilometer radius but they do offer a free delivery voucher for new users – an added bonus.
Service coverage: Bangkok.
Delivery from: Free within a radius of 6 kilometers.
Payment methods: Cash on delivery (COD).
5. Good freshness food delivery service
Happy Fresh delivers groceries from supermarkets directly to your home. Customers can purchase everyday products, ingredients and housewares from top brands such as Tesco Lotus and Big C. Meanwhile, users can also browse specialty stores on their app based on their location. Some examples include Gourmet Market, Harrison Butchers, and Imported Korean Goods.
Users can buy from Happy Fresh at any time of the day. However, while deliveries can be scheduled, orders are fulfilled during store opening hours (typically 9:00 a.m. to 10:00 p.m.). Despite this, delivery is fast and affordable at just 66 Baht within a 5 kilometer radius.
In addition, their application is easy to use. After placing an order, personal shoppers hand-select groceries, keeping you informed as they progress through a chat system. This is especially convenient because when products are out of stock, buyers suggest substitutes that the customer can then accept or decline. While you may not be able to see the quality of the produce in person, overall this is a convenient option for those who like to cook at home but may not have the time to do their own grocery shopping. ..
Service coverage: Currently serve most areas of Bangkok and some of Greater Bangkok.
Delivery from: 66 Baht within a radius of 5 km.
Payment methods: COD, E-Wallet (TrueMoney), credit and debit card.
Looking for culinary inspiration or ideas for restaurants to order? Check out our articles on the 5 best healthy restaurants and the 5 best Chinese restaurants in Bangkok.
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